Ensuring the confidentiality of your information is of utmost importance to us. All details shared during our holistic creative art therapy sessions, whether verbal, written or created are protected with strict confidentiality. This includes the very fact that you are attending holistic creative art therapy sessions. We are legally obligated to safeguard your information, and we adhere to rigorous standards to do so.
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Paper records are securely stored in a locked filing cabinet that is accessible only to authorised personnel. Electronic records are maintained in secure documents with restricted access to ensure your privacy. Personal details, such as intake forms, are kept separately from session notes to further enhance confidentiality.
Your therapy records will be retained for a minimum of seven years, in compliance with legal requirements. In certain circumstances, records may need to be kept for a longer duration as mandated by law, and you will be notified if this applies to your case.